Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. We will give you a window of time that we will arrive in. Please give us a 24 hour notice if you are unavailable for the appointment time that is scheduled for you. 
For your convenience, Pick-up appointments are available. A pick up means we will pick up your pet at the time that works  best for you and keep him/her with us for a couple of hours. Usually we will ask you for pick-ups to be arranged sometime in the morning so our doctor can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions. We will then bring your pet home to you when it is convenient for you. 

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, cash and personal checks.